Cleopatra Casino

As you’d expect from any reputable casino, Cleopatra Casino is also licensed. The Government of Curacao licenses and audits the casino, ensuring that games can be played in a safe and fair manner. Furthermore, its operator, Dama NV, is one of the most reputable in the business, with dozens of casinos under its control. Their excellent track record ensures that we have no doubts about the veracity of this well-designed casino site.

With the introduction out of the way, let’s progress with our Cleopatra Casino review by exploring the immense array of games you can choose from next.

Introducing Cleopatra Casino’s Games

Cleopatra Casino doesn’t beat around the bush, offering you a handsome selection of games from their lobby/homepage. A side-loaded menu will take you to a dedicated games page (all games), while Bitcoin Games and Top Games pages can also be reached from there. The lobby has all you really need, though. You can readily peruse genres that include All Games, New Games, Slots, Ancient Egypt (themed games), Live Games, Table Games and Jackpots. 

The lobby also allows you to seek out games via other means. For instance, you can use a general search box to find something specific or utilise a drop-down menu to find games based on their software provider. Games can be filtered alphabetically or by their popularity.

As with any casino worth its salt, Cleopatra Casino’s games are RNG-certified for fair play. Most of the slots have more than reasonable RTP rates, while they can also be played in a free-to-play demo mode. This allows you to explore the gargantuan library and test drive slots before you decide to wager your hard-earned cash on them. Most of the titles in the library are also optimised for mobile gameplay, and a fair selection will permit BTC bets, which is an interesting addition to any casino.

Meet the Software Providers

Over fifty software providers kit out Cleopatra Casino with games, some offering higher quality titles than others. Household names include BetSoft Gaming, Endorphina, Playson, NetEnt, Pragmatic Play, Spinomenal, Microgaming, and Yggdrasil Gaming. Other developers of renown who appear at the casino include Amatic, iSoftBet, Habanero, and No Limit City Studios. There are dozens more, meaning that you’re going to want to browse around to find the full array of titles available to you.

Players seeking live dealer releases may wish to try their hand at Evolution Gaming’s titles. However, Evolution isn’t alone in offering games. Pragmatic Play and Ezugi also dish out live dealer titles at Cleopatra Casino, as do others.

What Can I Play at Cleopatra Casino?

As touched on, with over 5,000 titles for you to choose from, there’s something for everyone at Cleopatra Casino. While we could never cover the entire library here, we can at least touch on the more popular games you can expect to play after registering as a new player at Cleopatra Casino. 

Here are a few of the gaming genres you can expect to see, coupled with some of the more popular games supported at the site:

• Top Slots: Some of the more renowned games you can play at Elvis Frog in Vegas: Hold and Win, Book of Demi Gods II, 88 Fortune Frenzy, Slots Angels, and Tower of Fortuna. The casino doesn’t divide its slots into sub-genres, although we really wish they did because navigating through thousands of slots can prove tricky.
• Jackpot Games: The biggest chunk of jackpot slots at Cleopatra Casino are those from BetSoft Gaming. The Glam Life, Greedy Goblins, Good Girl Bad Girl, and At the Copa represent some of the more exciting games there. However, you can’t help but feel as though a few top-tier jackpot slots have been left out.
• Table Games: You’ll find a modest selection of RNG table games in Cleopatra Casino’s collection. These include numerous blackjack and roulette variants, but also table poker games like Pai Gow, Red Dog and Let ‘em Ride. Caribbean Poker and Casino Hold ’em are options, too, while video poker games have also been thrust into this genre, making it a tricky-to-navigate collection.
• Live Dealers: Nothing but the best software providers kit out Cleopatra Casino with live games. You’ll find baccarat, blackjack, and roulette games aplenty, alongside money wheel and game show releases. Oddities such as Sweet Bonanza: Candyland and Sic Bo are also supported there.
• Ancient Egypt: It is quite a nice touch that an ancient Egyptian-themed casino has a dedicated selection of games based on its theme. A few non-Egyptian slots have snuck into the mix, but for the most part, games like Valley of the Gods 2, Cleopatra’s Gems, Lucky Scarabs and Tomb of Akhenaten are all right at home in this genre.
• Bitcoin Games: Finally, the Bitcoin Games genre supports all those titles which actively take BTC stakes. These are not sorted into categories, so you’ll find slots and scratch cards, mixing it with table games and in-house titles like Rocket Dice in this genre.

Cleopatra Casino Welcome Bonus

Become a new member of Cleopatra Casino today, and you’ll be invited to claim a casino welcome bonus. This spans the first three deposits you make at the online casino. To begin with, there is a 100% match deposit bonus that is worth up to €4,000. You can opt to claim the bonus in USD if you prefer. A second deposit at the online casino will see you able to snap up the second part of the welcome package. This time, Cleopatra Casino has a 50% match worth up to €2,000 up for grabs. Finally, complete the set by making your third deposit and bagging a 50% match worth up to another two grand here.

The terms and conditions attached to the welcome bonus offer are more than reasonable. For starters, the wagering requirements of 35x are not out of the ordinary, and you would readily expect to see the same sort of playthrough rate at rival casino sites. What about the other terms and conditions, though? Here’s what you need to know:

The welcome bonus (well, all three of them) requires a minimum deposit of €20 or 0.01 BTC. This sum varies depending on where you reside, as alternative currencies can be used. Bonuses are non-sticky, ensuring that you will need to clear those Ts and Cs (such as wagering requirements) before you can withdraw. Most games are eligible to play with bonus funds, but there are a few exceptions. You can find these on the terms and conditions page at Cleopatra Casino.

Bonuses and Promotions

The welcome bonus isn’t the only promotion you can snap up when you play at Cleopatra Casino. The internet betting site also carries additional deposit bonuses, birthday bonuses, and free spin deals. Let’s take a brief look at how some of these bonuses pan out for players at the online casino next.

• Everyday Reload Bonus: From Mondays to Thursdays, depositing players can claim a 20% reload bonus. This is worth up to €800 or the equivalent in other currencies. As with the welcome bonuses, it has a playthrough rate of 35x.
• Weekend Deposit Bonus: You can still claim reload bonuses from Fridays to Sundays, but the value of these offers gets ramped up. This time, there’s a 30% match awaiting players, and it is worth up to €1,000 in all. Once more, you’re looking at modest 35x wagering requirements on this bonus.
• Birthday Bonus: Celebrate your birthday at Cleopatra Casino, and you can start to look at a 100% match deposit bonus. This is worth up to a grand, so there are plenty of reasons for extra celebrations on that special day. Again, as you may have guessed, it, too, has 35x wagering requirements.
• Friday Free Spins: Alongside daily deposit bonuses, players at Cleopatra Casino can also take advantage of a Friday Free Spins bonus. Deposit between Monday and Thursday, and you should receive 75 free spins on Fridays. The wagering requirements are a bit steep here, set to 35x whatever you win from those spins. That’s a fair bit higher than we’re used to seeing.

As you can see, most of the bonuses at Cleopatra Casino have the same sort of wagering requirements and minimum deposit limits as the welcome bonus. The online casino doesn’t really differentiate between bonuses when it comes to Ts and Cs. In a way, this is a good thing, as it makes things simpler for Cleopatra Casino players to remember whenever they claim a bonus. We didn’t see any promo bonus codes required at the casino. Bonuses are triggered automatically, and you must actively contact customer support if you don’t wish to claim an offer. This makes things a doddle for bettors to claim bonuses when depositing.

VIP Club, Loyalty Schemes and Tournaments

There is a loyalty scheme in play at Cleopatra Casino, although it is not the most extensive one that we’ve ever seen. The internet betting site has a six-tier scheme, and you will earn one loyalty point for every €40 you wager on games. The primary purpose of the loyalty scheme is to dish out cashback to bettors. However, in a frustrating turn of events, your loyalty tier drops back to level one at the start of every month. That makes it less valuable than similar schemes at rival casinos and something that will surely annoy players. At the very least, you can earn €5 bonuses, while the maximum cashback that can be claimed per month is €2,500. Here’s what you need to know:

• Level 1 – Beginner: Any loyalty points you earn (up to 900) will see you claim 5% cashback.
• Level 2 – Bronze: Requires 900 to 2,400 points to earn 6% cashback.
• Level 3 – Silver: Requires 2,400 to 4,500 points and offers 8% cashback.
• Level 4 – Golden: You’ll need 4,500 to 15,000 points to bag 10% cashback.
• Level 5 – Platinum: Sees you require 15,000 to 30,000 points to earn 12% cashback.
• Level 6 – Diamond: Only open to players with 30,000 points or more and offers 15% cashback.

As you can see, this VIP scheme is clearly aimed at high rollers. Considering that you need 30,000 points to earn 15% cashback, you’re looking at monthly wagers totalling €1.2 million. It’s never going to happen, is it? This is one of the more disappointing features at Cleopatra Casino and makes its loyalty and cashback scheme practically useless beyond the first or second tier for most of its players.

Gaming on the Go

As touched on at the start of this review, Cleopatra Casino uses an old-school design. If we’re honest, it doesn’t lend itself to being the most mobile-optimised of interfaces. Now, that doesn’t mean that you can’t play at Cleopatra Casino using mobile phones and tablets because you certainly can. What we’re getting at here is that given the lack of mobile apps, one might have expected the casino to use a more mobile-friendly design. Can you play on mobile devices via a browser? Yes. Is it comfortable? Not specifically. 

Deposits and Withdrawals

Cleopatra Casino accepts a wealth of currencies. Euros, US dollars, Australian, New Zealand and Canadian dollars are accepted. So, too, are the NOK, PLN, RUB, CNY, and JPY currencies. Cryptos accepted at this site include BTC, LTC, ETH, BCH, DOGE and USDT.

Cleopatra Casino does, rather frustratingly, charge you a 2.5% fee if you deposit using VISA, MasterCard, Maestro, Neteller, Paysafecard, Skrill or Rapid Transfer. SticPay, Neosurf, MuchBetter, EcoPayz, bank transfers, and all cryptocurrency options are free of charge. Minimum deposit limits at Cleopatra Casino are set to €10, and there are no caps on the amount you can deposit unless you set them yourself. Expect immediate transaction times when depositing.

Most of the same payment methods can be used to withdraw winnings, too. There are no withdrawal fees, and that’s great to hear. However, there are withdrawal caps. Withdrawals must typically be worth a tenner or more, rising to €12,000 (per week). Bank transfers have minimum cashout caps of €500 in place. Most payment methods take up to 24 hours to clear, while card-related options can take three to five business days. Bank transfers are the slowest option, taking up to seven business days to clear. 

Security and Safety

Cleopatra Casino has been awarded a Curacao gambling license. That is a “fair license” – not the best, but far from the worst. Cleopatra Casino is regulated and audited to ensure that its games and practices are also fair. When it comes to responsible gambling, Cleopatra Casino does provide a decent selection of tools. These include cool-down limits, self-exclusion tools, and the ability to limit how much you deposit, lose and bet. 

There is a complaints procedure at the site, and that is something we like to see. The casino will try and address your complaints internally first, so you’ve always got that route open to you should something go awry. The casino is also affiliated with a handful of problem gambling programs, notably Gamblers Anonymous, GamCare and Gambling Therapy, although the use of cool-down and self-exclusion tools should mean that you don’t need to rely on these options.

Customer Support at Cleopatra Casino

While Cleopatra Casino does support an FAQ guide, it is not the most extensive we’ve ever seen. There are better and more reliable ways to get answers from the casino. For instance, there is an e-form on the support page, and you can write to them via e-mail (support@cleopatracasino.com). Given a choice, we’d recommend using Cleopatra Casino’s customer support option, as it offers a far speedier way to get the answers you need, and it is available 24/7.

Final Thoughts

Cleopatra Casino may not do everything the way we’d like, but which casino does? For the most part, the service offered at this ancient Egyptian-inspired betting site is bang on the money. The sheer number of games and decent bonuses outweigh any negativity relating to the cashback scheme. Cleopatra Casino is a growing site that has a very agreeable service, so we can heartily recommend that you sign up and play at Cleopatra Casino as a new player today.